Participating in INCRD

The Inland Northwest Community Access Network (INCRD) was developed to provide a comprehensive directory of social, health, education, training and other community services available in Spokane and the surrounding region. Services are organized by program, rather than by organization. An organization can have one or more programs listed on the site. There is no charge for an organization to list its program on INCRD. Information on the site is updated quarterly, although a program can choose to update more frequently

The site has two interfaces: public access and professional.
The Public Access Site can be accessed by anyone with access to the Internet. There is no registration needed to access the public site. The public access site can be searched by organization name, by keyword, and by target group (children, ex-offenders, homeless, etc.) Information provided through public access include program name, text description, parent organization, phone (including toll-free and TTY), and the addresses of program sites. An organization may elect to exclude their program(s) from the public access site and be available only to registered professional users.

The Professional Access Site contains comprehensive information on each program, including eligibility, contact names, bus routes, and other information necessary to assist clients in accessing services. The Professional Access Site can be searched in multiple ways, so that the user can generate a complete list of services for which the client is eligible, target the services by neighborhoods, and refine the search to reflect specific client characteristics.  To list information on INCRD, we must set up an account for your overall organization. Fill out the registration form so that an account can be established. Once your registration is entered into the system, we will send you instructions to begin entering your organization’s programs.

An individual must be a registered user to access the Professional Access Site. While any organization can list its programs without cost on INCRD, there is a modest annual charge to be able to use the Professional Access Site search function. The fee is based on the number of users in an organization who will search the site. This fee helps to defray the cost of updating and site maintenance so that INCRD remains a valuable resource to the community. 

Other INCRD services:
Because this database is kept up to date on at least a quarterly basis, organizations that create directories for their members or provide other forms of public information can reduce the cost of updating and organizing information by using INCRD. INCRD performs updates that can be used by all, and provides these user services:

Directory Printing: Users can select programs that they want to include in their regular print directories, and download them for editing into publishable form. The information provided is the listing that appears in the Public Access Site. In the future, we hope to be able to allow selection and editing online so that the directory document can be sent directly to the publisher.

Syndication: Organizations that want to include resource information for their constituents on their own web site can select programs they wish to publish on their site. While the data remains on TINCAN's server, it appears as if it is on the host organizations site. Because the INCRD data is kept up-to-date, the host web site always has current program information available to constituents. The information provided is the listing that appears in the Public Access Site.

Costs:

Listing organizations and programs	No charge
Print Directory Services	$3,000 - $5,000 annually depending on number of entries.  Organizations that pay for syndicated data have reduced rates for printing.
Syndication	$3,000 annually
Searchable access to the Professional Access Site	1-5 users: $300/year 6-10 users: $400/year 10-20 users: $500/year 21+ users: $600/year
Searchable access to the Public Access Site	No charge

Becoming a registered INCRD user:
Fill out the registration form so that an account can be established. Once your registration is entered into the system, we will send you instructions to begin entering your organization’s programs. This registration form will require the following information:

• Full Name of your organization
• URL (optional - only if you currently have an organization web site)
• Name of the Organization User (This is the person who is responsible overall for the organization's participation in INCRD, but may not be the person that fills out the program information. It is the person that we will call if there is a problem, such as a program is not being updated, and we can't reach the program user)
• Organization user's email address
• Desired password
• Organization users phone

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